Who is eligible for the Non-Insured Health Benefits program

To be eligible, a client must be a resident of Canada, and one of the following:
• a First Nations person who is registered under the Indian Act (commonly referred to as a “Status Indian”)
• an Inuk recognized by an Inuit land claim organization as outlined in Inuit client eligibility for the NIHB program
• a child less than 2 years old whose parent is an NIHB-eligible client

To make sure that your child continues to be eligible for the program, you should apply as soon as possible for your child’s:
• Indian status
• recognition from your Inuit land claim organization
Providers who have enrolled with NIHB (through the program’s third party claims processor, Express Scripts Canada) are encouraged to submit claims directly, for services provided to NIHB clients, so that clients do not pay for eligible benefits at the point of service.

Contact the Non-Insured Health Benefits program

NIHB provides eligible First Nations and Inuit with coverage for a range of health benefits including drugs, dental and vision care, medical supplies and equipment, mental health counselling and medical transportation.

Please be advised:
Your call may be monitored or recorded for quality assurance and training purposes.

Important message for Non-Insured Health Benefits (NIHB) clients evacuated from their communities

If you have been evacuated from your community and need to refill or replace items that were covered by the NIHB program or you need to access other services covered under NIHB, we can help. Find toll free telephone numbers for all benefits and all regions below.


Non-Insured Health Benefits
1455- 10 Wellington Street
Address Locator: 6604E
Gatineau QC K1A 0H4

Client information line
Telephone (toll free): 1-800-640-0642
Fax (toll free): 1-800-806-6662

Medical supplies and equipment, vision care (including eyewear), mental health counselling (vendors and providers only)
Telephone (toll free): 1-800-881-3921

Medical transportation (Ottawa office)
Telephone (toll free): 1-800-881-3921
Telephone (after hours – toll free): 1-833-675-3081

Medical transportation (Sioux Lookout office)
Telephone (toll free): 1-888-283-8885

  • 8 a.m. to 4 p.m. CST: Monday to Friday
  • Saturday and Sunday: Urgent only
    • Medical transportation discharge travel for NIHB clients with community of residence in the Sioux Lookout area provided by:
      • Sioux Lookout First Nations Health Authority discharge (clients discharged from Manitoba and Ontario): 1-833-633-8728
      • Wequedong discharge (clients discharged from Thunder Bay): 1-807-625-6039

Medical transportation (Thunder Bay office)
Telephone: 1-807-343-5390
Telephone (toll free): 1-877-779-7749
Telephone (after hours – toll free): 1-833-675-3081